Coaching and mentoring

Horseway Business Services conducts Coaching and Mentoring Training that enables managers to build better relationships with their team members through continuous and guided learning. In the past 5 years, we have seen an exponential increase in the request for this program and we feel that the reason is the multi-faceted role that the leader has to play. Gone are the days when the role of the leader was primarily to supervise, get things done, increase productivity and remain unbiased and ethical. While all these traits remain critical, with changing times and increasingly demanding market changes, there are other skills that have become equally pivotal. One such skill is that of Coaching and Mentoring.

What is Coaching and Mentoring Training?

  • Mentoring

Mentoring is handled internally where as coaches are always from outside of the organization. Mentoring is focused on the attaining the organizational goals and Coaching is focused on enhanced productivity through self-awareness and self-enhancement. 

  • Coaching vs. Mentoring

As a manager it is essential to improve employee performance on a continuous basis and the best way to do this is through coaching and mentoring. Our Mentoring & Coaching Skills Training prepares the manager with the necessary skills to be an effective coach and mentor. It provides continuous support that enables the participant/s to gain a deeper understanding on how to increase their emotional intelligence in the work place and reap its associated benefits. 
The Coaching and Mentoring modules are part of our leadership training program that is designed to equip Leaders to succeed, overriding the challenges that the future can hold. 
We are often asked the question, “What is the difference between coaching and mentoring?” 
Our Coaching and Mentoring training program covers it thoroughly, together with giving participants the required skills of each. 

  • Benefits of Coaching

Coaching in a corporate setting can be defined as a process that works through a partnership between the manager and members of the team who needs to be coached, towards achieving exceptional results based on the goals set by the organization. 
ILM research shows the benefits of coaching

  • 90% of organizations with over 2,000 employees use business coaching
  • 95% say that coaching has delivered tangible benefits to their business
  • Benefits of Mentoring

Mentoring again is a process that works, through a partnership between the manager and members of the team who needs to be mentored, towards the holistic development of the individual by becoming the person they want to be. This includes maximizing potential, skills development and performance improvement.



Executive Coaching

Business Presentation and Business Coaching for Presentation Skills are our signature training programs in the area of Leadership Training and Soft Skills Training. Of late there is great emphasis on these skills even in Executive Coaching and Business Coaching.


Presentation Coaching

Executive Coaching today, is widely accepted as an essential part of the process of continuous learning in the arena of competitive business and is a key offering of Horseway Business Services. It is an integral part of leadership training for top-rung executives.

Organizational Benefits of Coaching & Mentoring Training

  • Improved Organizational Performance
Effective Coaching & Mentoring interventions ensure performances of individuals are improved. This in turn directly impacts the performance of organization.
  • Superior Interpersonal & Inter-departmental Coordination
Through Coaching & Mentoring training sessions employees learn to become interdependent. These interventions develop the maturity to understand the pressures that their colleagues go through and empathize with them.
  • Increased Ability to Take On Greater Challenges
When employee’s skills are developed their potential is enhanced and moves the organization forward. This allows the organization to explore unexplored paths, which in turn creates greater opportunities and heightened business results.
  • Higher Levels of Staff Retention
Coaching & Mentoring training interventions ensures that a culture of learning is established within the organization. When individuals experience holistic development, they begin to feel a sense of ownership towards the organization. They start feeling that it is a ‘great place’ to work.
Researches show that more than 60% of skills learnt from one-on-one coaching & mentoring interventions in an organization has the highest transfer of knowledge. With Coaching Mentoring Training giving such powerful benefits to the organization, it is only natural that more and more organizations are investing on this key leadership skill.
Contact us for our programs on coaching mentoring that ensures leaders are equipped to transform their team performances and drive their organization to greater heights.
  • Organizational Benefits of Coaching & Mentoring Training
  • Coaching & Mentoring Training Outline


As a manager it is essential to improve employee performance on a continuous basis and the best way to do this is through coaching and mentoring. This training equips the manager with the necessary skills to be an effective coach and mentor.


  • Understanding the difference between coaching and mentoring
  • Learning how to coach and mentor
  • Recognizing when to act as a coach and when to act as a mentor
  • Learning ways to motivate employees
  • Using the ways in which coaching and mentoring can help in their career growth
  • Realizing their current skills as a coach and mentor

Training Topics:

The Coaching & Mentoring training program will cover the following topics:

  • Coaching and its importance
  • Difference between Coaching & Mentoring
  • Phases of Coaching
  • Preparation
  • Negotiation
  • Enabling
  • Feedback
  • Dealing with Obstacles
  • Follow Up
  • Safety nets
  • Motivation & Coaching
  • Mentoring and its importance
  • Phases of Mentoring
  • The Role & Skills of a Mentor
  • Self-assessment as a Mentor
  • Enabling
  • Organizational behavior for a Mentor
  • Values of Coaching & Mentoring
  • Delegation & Succession Planning in Mentoring
  • Learning from real life examples
  • Building a Mentoring Culture
  • Accountability
  • Alignment
  • Creating an environment of open and honest Communication
  • Value and visibility
  • Demand
  • Multiple mentoring opportunities
  • Education and training
  • Sport Coaches
  • Successful Mentors

Training Hours:

The duration of the training program will be 16 hours.

Training Methodology: 

  • Instructor Led Training
  • Role Plays
  • Games and Group Activities
  • Movie and Audio Clips

Resources Required:

  • Horseway Business Services will conduct the training
  • Maximum number of participants to a class will be 20
  • The training will be conducted at a venue organized by your organization
  • The following will be provided by your organization:
  • Handouts will be printed/photocopied
  • An LCD projector
  • Audio speakers